Service Retention Portal (SRP)
Industry Challenge
The whole auto industry has been impacted by inventory shortages! Now we’re dealing with rising interest rates coupled with falling used car values. Many businesses are facing these challenges which have resulted in reduced revenue, lower customer retention, and missed opportunity. While these challenges will exist for years to come, we have developed a solution to help our businesses retain their customers and increase revenue.
Our Solution
Our Service Retention Portal (SRP) is an industry leading technology platform that allows most F&I products to be sold easily through the service drive. SRP is a user-friendly turnkey platform that seamlessly integrates into your operations with a very simple checkout process similar to most e-commerce websites. No finance manager or paperwork is required to contract. Each portal can be custom tailored to fit your business’s needs. Best of all we offer up to 36 months, 0% interest, with low payment options and no credit check required.
Benefits
With the implementation of the Service Retention Portal, your business will increase its revenue through the direct sale of each warranty. A simple process with low payment options that lead to a greater sales return.
In today’s world many repair opportunities are lost to direct competition or independent repair facilities. Selling your customer a warranty can increase your customer retention significantly. Labor rates and parts reimbursement are negotiable to fit your business’s needs. There are no chargebacks* to the business after 30 days for any products sold through the portal.
In addition to service, the portal can be marketed via email, text, and your business’s website. Monthly email campaigns as well as sales follow up can take missed opportunities and turn them into income.
Highlights
Increase your service department revenue
Zero setup fees
Zero monthly fees
Customized for your business
SRP is a warranty enhancement
While you are selling our warranties, no changes are required to your current finance department vendors or reinsurance program.
*Certain warranties have an insurable profit margin threshold. Margins in excess will be subject to chargeback.